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New Youth Homeless Outreach Center in Hilo

February 24, 2025

Group shot of attendees after blessing by Vicar John Molina of the East Hawaii Vicariate of the Roman Catholic Church in the State of Hawaii. (Photo courtesy of Hope Services Hawai’i)

Hope Services Hawaiʻi, Neighborhood Place of Puna unveil Youth Outreach Center for Youth Experiencing Homelessness Friday, Feb. 21

From Hope Services Hawaiʻi

HILO–Three nonprofit organizations held a blessing today for a new youth homeless outreach center in downtown Hilo. The center is a multi-agency nonprofit partnership among Hope Services Hawaiʻi, Neighborhood Place of Puna, and The Salvation Army.

Located on Kinoʻole Street across from Hilo Central Fire Station, the building is master leased by Hope Services Hawaii. It includes three commercial spaces and 22 residential units, and both homeless services and long-term supportive rentals will be provided on-site.

The residential units, located on the upper floor, will be available as affordable housing for youth aged 18-24 who are overcoming homelessness or are at imminent risk of entering homelessness.

Neighborhood Place of Puna will operate two commercial units on the ground floor. A local business currently leases the third space.

Neighborhood Place of Puna will use its spaces to house its Homeless Engagement Team and its new program, the Anchor Point Youth Center, which will support at-risk youth with safe spaces and access to essential services.

"The Anchor Point Youth Center offers youth who are experiencing homelessness a safe place where they can access resources, connect with opportunities, and -- most importantly -- find the hope and help they need to find housing and a better life," said Paul Normann, Executive Director of Neighborhood Place of Puna.

Normannʻs team also runs the Hawaiʻi County Homeless Engagement Hui, which provides ongoing updates on the number of people experiencing homelessness in Hawaii County. As of February 18, the Hui reported that 83 transitional-age youth aged 14-24 had been encountered on the streets, while 79 people in the same age bracket reported housing instability.

"As a youth, I needed support but didn't know where to start,” said Minnie Cain, Neighborhood Place of Punaʻs program coordinator for Anchor Point Youth Center.

Cain, who grew up in a single-parent home and witnessed the struggles of addiction, said she knows firsthand the importance of having a supportive structure in place.

She calls the new center “a game-changer for our community, offering essential services and opportunities for young people to thrive.”

“Many youth are still living in survival mode, just as I did, and I'm committed to ensuring they receive the guidance and resources that can help them take control of their lives,” Cain said.

The Salvation Army will also play a role in ensuring youth have access to available resources.

“The Salvation Army will refer our young adults that need housing to the apartments above the youth center,” said Roxanne Costa, Hawaii County Social Services Director at The Salvation Army.

In addition to referrals, The Salvation Army offers various housing services to young adults and former foster youth and will provide needed support to residents of the long-term rental housing.

The programs operated by Neighborhood Place of Puna and The Salvation Army are being funded by the County of Hawaii– Office of Housing & Community Development’s Homelessness and Housing Fund, which supports grantees' programs to address homelessness, housing instability, and community development.

HOPE Services Hawaiʻi’s startup funding for affordable housing was provided by the Hawaii State Governor’s Office of Homelessness & Housing Solutions, Kauhale Initiative.

Brandee Menino, CEO of Hope Services Hawaiʻi, said her team is excited to welcome Hawaii Island Youth to the new center.

“Our teams have been hard at work getting the space ready, and now we invite our community to help our youth thrive in this space,” she said. “You can help change the course of a young person’s life. Please consider sponsoring a unit, creating a garden, or volunteering to help with maintenance.”

Anchor Point Youth Center is scheduled to open on March 3. Move-ins for the long-term rental units are planned for mid-March.

You can help by donating your time, talent, or treasure to Hope Services Hawaiʻi (www.hopeserviceshawaii.org, or contact jcabal@hopeserviceshawaii.org) or to Neighborhood Place of Puna (www.neighborhoodplaceofpuna.org, or Minnie Cain at minnie@neighborhoodplace.org).

About Hope Services Hawaiʻi
Hope Services Hawaiʻi, Inc. is a nonprofit affiliate organization of the Roman Catholic Church in the State of Hawaiʻi. It works to make homelessness rare, brief, and nonrecurring on Hawaiʻi Island. Hope operates seven shelters with 168 beds across the island, including outreach, street medicine, behavioral health, housing, prevention, diversion, case management, and more.